UtilityPal is a specialist in providing comprehensive utility solutions for body corporates, sectional title developments, property owners, and anyone in need of reliable utility solutions. We cover the entire metering cycle, from utility audits and meter supply to installation and advanced prepaid, revenue, and utility management. In addition to metering, we also offer cutting-edge solar solutions, HVAC (heating, ventilation, and air conditioning) products, and specialized metering equipment to meet a wide range of utility and energy needs.

UtilityPal offers end-to-end utility solutions for body corporates, sectional title developments, property owners, and anyone in need of reliable utility services. Our work spans the entire metering cycle, including: ✅ Utility audits to identify inefficiencies and savings opportunities ✅ Supply and installation of metering equipment (water, electricity, and more) ✅ Prepaid and utility management for seamless billing and consumption tracking ✅ Cutting-edge solar solutions for energy independence ✅ HVAC products for comfortable, efficient spaces ✅ Specialized metering equipment for unique project needs In essence, UtilityPal ensures that your utilities are measured accurately, billed fairly, and managed efficiently.

UtilityPal’s sub-meters provide a reliable, prepaid metering solution that empowers property owners and tenants to manage utility consumption easily and transparently. Here’s how it works: 💡 Tenants or residents purchase prepaid tokens through various retail outlets or by EFT (electronic funds transfer). 💡 These tokens are then used to load credit onto the sub-meter, enabling consumption. 💡 UtilityPal collects the funds and ensures that the revenue is securely and efficiently repaid to the property owner on a monthly basis via EFT. This seamless process ensures accurate consumption-based billing and timely payments to property owners.

No, UtilityPal sub-meters do not replace the council meter.

Simply ask your trusted local electrician or plumber to install the meter(s) for you. Our meters are readily available through our online store or from plumbing and electrical wholesalers across South Africa. Once installed, email us at support@utilitypal.co.za to register and activate your meter(s) for hassle-free, reliable utility management.

UtilityPal sub-meters are available online through our website. If you need assistance or prefer to order directly, feel free to send us an email at info@utilitypal.co.za and we’ll be happy to help you.

Yes, UtilityPal sub-meters can be installed out of South Africa,tokens are issued through UtilityPal self-vend product.

Prepaid tokens can be bought anywhere from banking applications (Absa,Standard Bank, FNB, Capitec & Nedbank), retail outlets (Pick N Pay, Checkers, Spar to name a few) & Petrol Stations to ATM's. Water & Gas can also be bought online via banking applications under buy and then "Electricity" insert your water or gas meter number and buy for the desired amount.

The easiest way to buy a prepaid token is through your bank’s mobile banking app. Simply: 1️⃣ Open your banking app and look for the “Buy” or “Prepaid” section. 2️⃣ Select “Electricity” (the same process applies for water and gas, too!). 3️⃣ Enter your meter number and choose the desired amount. 4️⃣ Complete the payment and you’re good to go!

Payments to property owners or managing agents are made before the 9th of every month.

UtilityPal sends out a monthly vending report of all tenants purchases. If you require more detailed reporting please email us at support@utilitypal.co.za

UtilityPal recommends that landlords or property owners set the same tariff as what the local supply authority would bill the premises directly, ensuring fair and transparent billing for tenants. It’s important to also consider whether the tenant should be on a domestic or commercial rate. If you need help with tariff structures or classification, feel free to email us at support@utilitypal.co.za and we’ll gladly assist.

Yes, UtilityPal will gladly assist you in switching from any existing STS prepaid sub-meter (electricity, water, or gas) to UtilityPal’s reliable service. For more information, please email us at support@utilitypal.co.za.

New and existing Standard Bank clients Businesses which are: companies, close corporations, sole proprietorships, partnerships, incorporated joint ventures that are registered for VAT or with CIPC. *T&Cs apply Businesses with a maximum turnover R300 million

These loans range from a minimum amount R10000 up to a maximum amount R10 million *T&Cs apply

It's a flexible structure between 12 to 60 months. The terms and conditions of the Business Solar Loan will be tailored to your business needs and subject to the necessary credit and compliance checks.

Our Business Solar Loan offering is limited to the financing of green energy solutions such as: Rooftop/ground mounted solar system which includes the installation of solar panels up to R10 million. You can use your Business Solar Loan to cover the costs of the system as well as installation fees, and/or Uninterrupted power supply systems and battery backup systems - including invertors and sundries - can be financed up to R30 000; this is a portion of the maximum loan amount.

This is any energy system, machinery, plant, implement, utensil or article required to deliver, generate and store electricity generated from renewable resources but only in respect of rooftop/ground mounted solar solutions and resilience-targeted solutions, including uninterrupted power supply systems and battery back systems, including invertors and sundries (excluding generation capacity).

No, One Loan is permitted under this product.

The application process can take between 24 to 72 hours from receipt of the application and all supporting documentation.

A 20% deposit is required for Business Solar Loans over R500 000 subject to credit assessment, the deposit is calculated on the approved loan amount. *T&Cs apply

Businesses that invest in eligible new and unused renewable energy generation assets may qualify for an upfront 125% deduction of the cost of these assets if certain requirements are met. The assets must be brought into use for the purpose of your business’ trade on/after 1 March 2023 and before 28 February 2025 (i.e. available for two years only). You will still qualify for the tax incentive announced, even if you have a Business Solar Loan under the Government Bounce- Back Energy Loan Scheme or any other loan funding to purchase your renewable energy generation assets.